Privacy Policy

1. Introduction

Welcome to Niko Footwear. We value your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, disclose, and safeguard your information when you visit our website, purchase products, or interact with our services.

2. Information We Collect

We collect several types of information from and about users of our website, including:

• Personal Identification Info: Name, shipping address, billing address, email address, mobile number, and payment information (e.g. transactions and billing parameters).
• Custom Sizing Specifications: When purchasing specific footwear products as a retail customer, we collect customized parameters such as your foot size in inches to ensure appropriate product tailoring.
• Technical & Usage Data: IP address, browser type, device information, operating system, and details about your browsing activities on our site.

3. How We Use Your Information

We use the information we collect for various purposes, including to:

• Process, fulfill, and manage your orders and transactions.
• Incorporate your custom foot measurements to tailor and ship footwear products accurately.
• Improve our website functionality, catalog presentation, and overall user experience.
• Communicate with you regarding order statuses, stock requests, and promotional offers.
• Prevent fraud, enforce our Terms & Conditions, and comply with legal requirements.

4. Data Protection & Security

We implement a variety of administrative, technical, and physical security measures to maintain the safety of your personal information. Transactions are encrypted using Secure Socket Layer (SSL) technology, and database records are safeguarded behind secure firewalls. However, no electronic transmission over the internet or storage method is 100% secure, and we cannot guarantee absolute protection.

5. Cookies and Tracking

We use cookies and web beacons to enhance your shopping experience, track store sessions, and persist shopping cart configurations. You can choose to disable cookies through your individual browser settings; however, doing so may restrict certain functionalities of the website, including checking out or persisting cart contents.

6. Third-Party Disclosures

We do not sell, trade, or otherwise transfer your personal information to outside parties except to trusted partners who assist us in operating our website, conducting business transactions, or serving our users (such as payment processing providers, i.e. Razorpay, and courier/logistics agencies), so long as those parties agree to keep this information confidential.